Introduction
Commercial Carpets & Flooring Services London ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or contact us about our services.
Information We Collect
We may collect and process the following personal data: your name, email address, telephone number, and any other information you provide when you contact us via our website contact form, email, or telephone. We may also collect technical data such as your IP address, browser type, and pages visited when you browse our website.
How We Use Your Information
We use your personal information to: respond to your enquiries and provide quotations; deliver our commercial flooring services; communicate with you about your project; improve our website and services; and comply with legal obligations.
Legal Basis for Processing
We process your personal data on the basis of: your consent (when you submit a contact form); the performance of a contract (when we provide flooring services); and our legitimate business interests (to improve our services and respond to enquiries).
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist in operating our website or business, provided they agree to keep your information confidential.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.
Your Rights
Under data protection law, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to processing of your data; and request data portability. To exercise any of these rights, please contact us at info@commercial-flooring-services.co.uk.
Cookies
Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. We use Google Analytics to understand how visitors interact with our website — this data is anonymised and used solely to improve our services.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Commercial Carpets & Flooring Services London
Unit Rear 1, 830 Leyton High Road, Leyton, London E10 6AE
Email: info@commercial-flooring-services.co.uk
Phone: 0203 797 3051
This policy was last updated in March 2026.